Netcare Clinical Confirmations Clerk Waterfall City Hospital

Netcare Clinical Confirmations Clerk Waterfall City Hospital

Netcare Clinical Confirmations Clerk

Location: Netcare Waterfall City Hospital

Division: Hospital Division

Reporting Structure: Billings Manager

Role Summary Netcare Clinical Confirmations Clerk :

The Clinical Confirmations Clerk is responsible for daily communication with medical aids, nursing staff, and medical practitioners regarding confirmations of medical aids and payments.

Key Responsibilities Netcare Clinical Confirmations Clerk :

– Apply clinical knowledge in the risk management of patients, including length of stay, level of care, and ICD and CPT coding.

– Handle confidential information.

– Ensure all patients have authorization numbers.

– Capture and convey information obtained from medical aids on the system appropriately.

– Assist with bi-annual stock takes and data capturing.

– Maintain and sustain effective working relationships with all customers and colleagues.

also see: NetCare is seeking Porters and Cleaners

Educational Requirements:

– Grade 12 or equivalent NQF Level 4 Qualification.


– Previous experience in a hospital environment.


– Advanced computer literacy.

– Knowledge of medical aid scale of benefits.

Skills and Competencies:

– Customer Focus and Service Delivery: Ability to identify and respond to the needs of internal and external customers.

– Continuous Improvement: Capacity to improve systems and processes.

– Personal Work Ethic: Instill quality and consistency in self and others.

– Building Relationships: Establish constructive and effective relationships.

– Teamwork: Cooperate with others to achieve common goals.

– Technical Knowledge: Perform technical functions to required standards.

Values and Behaviors:


– Care: Ethical patient care and services at every level.

– Truth: Honest and open communication.

– Dignity: Respect and understanding for all individuals.

– Compassion: Empathy and compassionate actions in all interactions.

– Participation: Willingness to work in productive and creative partnerships.

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The Netcare Way:

– Greet everyone to show respect.

– Wear a name badge to show identity.

– Maintain a well-groomed appearance to show dignity.

– Practice proper hand hygiene to show care.

– Engage to show compassion.

– Say thank you to show appreciation.

– Embrace diversity.


Application Process for Netcare Clinical Confirmations Clerk :

Netcare is an equal opportunity employer. The Company’s approved Employment Equity plan and targets will be considered as part of the recruitment process aligned to the Group’s Employment Equity strategy. Netcare actively supports the recruitment of people with disabilities.


Interested candidates who meet the above criteria are requested to e-mail a detailed CV to [] (


Please Note:


– Internal applicants should discuss job applications with their direct line manager.

– Employment terms and conditions will be based on those in the Division.

– Candidates with disabilities should inform the employer for reasonable accommodation assessments.

– By applying, candidates consent to the use of their information for recruitment purposes.

– If the application is not successful, the CV and other information will be retained on the electronic system for 12 months. If you object, your personal information will be securely destroyed.


Contact: Only shortlisted candidates will be contacted. If not contacted within 30 days of the closing date, please consider the application unsuccessful.

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