City of Tshwane Vacancies 2025

Deputy Director: Customer Care Walk-In Centre – Job Opportunity

Job Purpose

The position of Deputy Director for the Customer Care Walk-In Centre is designed to ensure quality customer service at customer relations management walk-in centres. This senior leadership role requires a highly skilled individual with significant experience in customer care and management.

Key Responsibilities

Execute generic management and financial functions for the customer care walk-in services.
Identify and define immediate, short-, and long-term objectives for service improvements.
Manage customer care operations to ensure consistent high-quality service delivery.
Supervise and guide staff, ensuring efficient operations and positive customer outcomes.
Oversee the budget, strategic planning, and implementation of projects to enhance customer care services.

Qualifications and Experience

An appropriate three-year career-related tertiary qualification (National Diploma or Degree) in a relevant field.
A minimum of eight years of relevant working experience in a customer care relations environment.
At least four years of managerial experience in a customer care or related field.
A valid Code B driving license is required.
Must undergo a criminal record check, with fingerprinting to be conducted by TMPD at the applicant’s own cost.
Proficiency in computer literacy is essential.

Skills and Competencies

Advanced technical skills, particularly in Microsoft Excel and Word.
Advanced linguistic proficiency for clear and effective communication.
Presentation and strategic business planning skills.
Strong leadership, negotiation, and project management abilities.
Exceptional analytical, organisational, and budget management skills.
Attention to detail, integrity, and the ability to make decisive decisions.
Strong social and emotional intelligence, patience, and innovative thinking.
A flexible mindset and willingness to accept responsibility.

Estimated Remuneration Package

The remuneration package ranges from R1 116 014,00 – R1 483 486,00 per annum, based on qualifications and experience.

Location and Reference Code

Location: Region 6, Customer Centre Operations
Reference Code: CRMD034-2025 (E)
Closing Date: 11.03.2025

Enquiries

For more information about this position, please contact:

M Chikane at 012 358 8728
T Kone at 012 358 3139

Apply Today

If you have the qualifications, experience, and leadership qualities required for this role, we encourage you to apply. Join our team and play a key role in providing excellent customer care services at our walk-in centre.

Deputy Director: Customer Interaction and Touch – Job Opportunity

Job Purpose

This position is responsible for providing policy, process, procedure, and technical support to customer touch points. The role focuses on monitoring and evaluation to align with the strategic intent of customer relations management.

Key Responsibilities

Develop and maintain a performance monitoring and evaluation strategy for customer touch points.
Oversee the implementation of a customer relations monitoring and evaluation framework.
Lead customer satisfaction initiatives and surveys to enhance service delivery.
Execute personnel and financial management functions for the subsection.

Qualifications and Experience

A relevant three-year career-related tertiary qualification (National Diploma or Degree).
At least eight years of experience in a customer care relations environment.
Minimum of four years in a managerial position within customer care.
A valid Code B driving license.
Must undergo a criminal record check and provide fingerprints via TMPD at own cost.
Proficiency in computer literacy is required.

Skills and Competencies

Strong technical skills in Microsoft Excel and Word.
High-level linguistic proficiency for effective communication.
Strategic business planning and negotiation skills.
Leadership, project management, and problem-solving abilities.
Excellent analytical, organisational, and budget management skills.
Attention to detail, integrity, and decisiveness in decision-making.
Social and emotional intelligence, patience, and flexibility.
Innovative thinking and a willingness to take on responsibility.

Estimated Remuneration Package

The total package ranges from R1 116 014,00 – R1 483 486,00 per annum, depending on experience and qualifications.

Location and Reference Code

Location: Centurion
Reference Code: CRMD033-2025 (E)
Closing Date: 11.03.2025

Enquiries

For more information, please contact:

F Kgaditse at 012 358 8021
T Kone at 012 358 3139

Apply Today

If you have the skills and expertise to drive customer interaction and satisfaction, we encourage you to apply. Join our team and play a crucial role in enhancing customer engagement strategies.

City of Tshwane Vacancies 2025 – Call Centre Agent Positions Available

The City of Tshwane is inviting applications for Call Centre Agent positions within the Customer Relations Management department. This is an excellent opportunity for individuals with experience in customer care and call centre operations.

Job Details

Department: Customer Relations Management
Division: Customer Centre Operations
Section: Virtual Contact Centre
Location: Any centre citywide
Post Title: Call Centre Agent (8 Posts)
Reference Code: CRMD032-2025 (E)
Closing Date: 11 March 2025

Job Purpose

This role involves handling face-to-face, telephonic, and email interactions with customers regarding all City of Tshwane services. Successful candidates will be responsible for addressing queries, resolving complaints, and ensuring excellent service delivery.

Application Requirements

Grade 12 certificate
Minimum of two years’ experience in customer care and call centre operations
Familiarity with City of Tshwane operations, billing processes, and Batho Pele principles
Must undergo a criminal record check (fingerprints to be taken by TMPD at own cost)
Computer literacy with proficiency in Excel, Word, and Outlook
Knowledge of SAP CIC and CRM is an advantage
Willingness to work at any regional customer care centre, including walk-in centres and call centres

Key Responsibilities

Identify and resolve customer issues related to service interruptions
Locate customer details on the system for efficient resolution
Maintain and manage relationships with customers and colleagues
Handle various customer queries and complaints, ensuring continuous improvement
Accurately capture and record customer requests
Meet performance standards and adhere to service delivery expectations

Skills and Competencies

Excellent verbal and written communication skills
Ability to work under pressure and meet deadlines
Strong organisational, planning, and leadership skills
Team player with strong supervisory abilities
High level of emotional intelligence and customer service orientation
Attention to detail and problem-solving abilities

How to Apply

To apply for these City of Tshwane Vacancies 2025, visit the official website:

For additional job listings, join the City of Tshwane job forum to stay updated on available opportunities. Download the City of Tshwane Vacancies PDF for more details.

These positions are part of the City of Tshwane vacancies Admin jobs, and applications must be submitted online through the E recruitment Tshwane Login portal. Ensure all required documents are uploaded before the closing date.

For further inquiries, contact:

J Ramalepe – 012 358 9006
B Tau – 012 358 8857

Apply now and be part of the City of Tshwane workforce in 2025!

City of Tshwane Vacancies – Driver Messenger Position

The City of Tshwane has exciting employment opportunities, including the latest Driver Messenger vacancy within the Office of the Chief Whip, Strategic Management Support Division. If you meet the necessary qualifications and requirements, this could be your opportunity to join the team.

Department: OFFICE OF THE CHIEF WHIP

Division: Strategic Management Support
Location: Tshwane House
Post Title: Driver Messenger
Reference Code: OFCW093-2025 (E)
Closing Date: 11 March 2025

Job Overview

This position is open to all categories of applicants. The selected candidate will provide professional corporate messenger services, ensuring efficient and sustainable administration within the City of Tshwane.

Salary Scale

Annual Salary: R190 572,00 – R264 684,00
Estimated Total Remuneration Package: R274 497,00 – R368 827,00 per annum

Minimum Application Requirements

Grade 10 qualification
Relevant work experience
A valid driver’s license
Physical fitness and the ability to walk long distances, handle trolleys, and carry documentation
Must undergo a criminal record check
Must allow fingerprint verification by TMPD at own cost
Computer literacy

Key Responsibilities

Execute driving duties between buildings and depots
Report accidents and vehicle losses immediately for insurance and repair purposes
Collect and deliver post at different City of Tshwane locations
Transport documents and goods to events and meetings
Deliver documents after hours and over weekends when necessary
Perform vehicle maintenance checks, including monitoring fuel, oil, and water levels
Maintain vehicle log sheets and ensure compliance with City of Tshwane fleet policies
Assist with moving furniture and equipment when required
Perform additional duties as requested by the supervisor

Essential Skills and Attributes

Strong communication skills
Ability to work under pressure and meet deadlines
Good organizational skills and ability to work with minimal supervision
Emotional intelligence and cognitive ability
Decision-making and prioritization skills

How to Apply

To apply for this City of Tshwane Driver Messenger vacancy, visit the Worker E Recruitment Tshwane Login portal and submit your application. The City of Tshwane also provides a downloadable City of Tshwane Vacancies PDF for applicants to review available positions and apply accordingly.

Enquiries

For further information regarding this vacancy, please contact:

Thea Louw: 012 358 1226
Macheba Morapama: 012 358 7300

Important Notice

All applicants are required to register on the Worker E Recruitment Tshwane Login system before submitting their applications. The City of Tshwane Vacancies PDF download is available to provide additional details on current openings and application processes.

Act fast and take advantage of this opportunity to work with the City of Tshwane. Apply today through the official Worker E Recruitment Tshwane Login system!

City of Tshwane Vacancies – Driver Messenger Position

Department: OFFICE OF THE CHIEF WHIP

Division: Strategic Management Support
Location: Tshwane House
Post Title: Driver Messenger
Reference Code: OFCW093-2025 (E)
Closing Date: 11 March 2025

Job Overview

Salary Scale

Annual Salary: R190 572,00 – R264 684,00
Estimated Total Remuneration Package: R274 497,00 – R368 827,00 per annum

Minimum Application Requirements

Grade 10 qualification
Relevant work experience
A valid driver’s license
Physical fitness and the ability to walk long distances, handle trolleys, and carry documentation
Must undergo a criminal record check
Must allow fingerprint verification by TMPD at own cost
Computer literacy

Key Responsibilities

Execute driving duties between buildings and depots
Report accidents and vehicle losses immediately for insurance and repair purposes
Collect and deliver post at different City of Tshwane locations
Transport documents and goods to events and meetings
Deliver documents after hours and over weekends when necessary
Perform vehicle maintenance checks, including monitoring fuel, oil, and water levels
Maintain vehicle log sheets and ensure compliance with City of Tshwane fleet policies
Assist with moving furniture and equipment when required
Perform additional duties as requested by the supervisor

Essential Skills and Attributes

Strong communication skills
Ability to work under pressure and meet deadlines
Good organizational skills and ability to work with minimal supervision
Emotional intelligence and cognitive ability
Decision-making and prioritization skills

How to Apply

Enquiries

For further information regarding this vacancy, please contact:

Thea Louw: 012 358 1226
Macheba Morapama: 012 358 7300

Important Notice

Act fast and take advantage of this opportunity to work with the City of Tshwane. Apply today through the official Worker E Recruitment Tshwane Login system!

City of Tshwane Vacancies – Senior Customer Care Consultant Position

The City of Tshwane is offering an exciting job opportunity for a Senior Customer Care Consultant in the Customer Relations Management Division. If you meet the qualifications and have the necessary experience, this could be your chance to contribute to effective customer service delivery.

Department: CUSTOMER RELATIONS MANAGEMENT

Division: Customer Centre Operations
Section: Customer Care Walk-in Centre
Location: All regions
Post Title: Senior Customer Care Consultant
Reference Code: CRMD030-2025 (E)
Closing Date: 11 March 2025

Job Overview

This role involves supervising call centre agents and customer care consultants within the City of Tshwane’s walk-in centres or call centres across different regions. The successful candidate will play a crucial role in ensuring efficient and high-quality customer service.

Salary Scale

Annual Salary: R376 152,00 – R522 420,00
Estimated Total Remuneration Package: R510 705,00 – R696 877,00 per annum

Minimum Application Requirements

Grade 12 qualification
A relevant career-related qualification (advantageous)
Minimum of two years’ experience in a walk-in centre, face-to-face customer service, or call centre environment
Supervisory experience (advantageous)
Must undergo a criminal record check
Must allow fingerprint verification by TMPD at own cost
Computer literacy (knowledge of SAP CIC and CRM is an advantage)
Willingness to work in any regional customer care centre (walk-in or call centre) as per operational needs

Key Responsibilities

Supervise call centre agents and walk-in centre consultants
Handle complaints and customer enquiries effectively
Ensure the accuracy and correctness of customer service information
Interact with external stakeholders to facilitate issue resolution
Implement and maintain customer service systems
Maintain statistical records for operational analysis
Ensure adherence to corporate occupational health and safety standards

Essential Skills and Attributes

Strong verbal and written communication skills
Multilingualism is an advantage
Ability to work under pressure and meet deadlines
Excellent organisational and planning skills
Leadership and supervisory skills
Ability to manage stress and remain patient
Team leadership and collaboration skills
Attention to detail
Ability to mentor, coach, and manage team members with diplomacy
Customer service excellence and emotional intelligence

How to Apply

Interested candidates must apply through the Worker E Recruitment Tshwane Login portal. The City of Tshwane Vacancies PDF download is available for further details on open positions and the application process.

Enquiries

For further information, contact:

P Matseba: 012 358 1231
B Tau: 012 358 8857

Important Notice

All applicants must register on the Worker E Recruitment Tshwane Login system before submitting their applications. The City of Tshwane Vacancies PDF download is accessible for reviewing other vacancies and ensuring a smooth application process.

Apply now through the Worker E Recruitment Tshwane Login and seize this opportunity to grow your career within the City of Tshwane!

Director: Legal Services (Re-advertisement) – Office of the Speaker, Pretoria Central

Closing Date: 11 March 2025
Reference Code: OFSP142-2025 (E)

Are you a seasoned legal professional with a passion for public service? The Office of the Speaker in Pretoria Central is seeking a highly qualified and experienced individual to fill the position of Director: Legal Services. This is a re-advertisement, and we encourage all eligible candidates to apply.

Job Purpose

The primary purpose of this role is to provide comprehensive legal advice and support to all divisions within the Office of the Speaker, including management, staff, and Council. The successful candidate will oversee legal proceedings, draft and vet by-laws, conduct legal research, and ensure compliance with all relevant legislation. This role also involves liaising with external legal representatives and representing the municipality in court proceedings.

Key Responsibilities

Provide legal advice and support to Council and officials on matters referred, ensuring compliance with relevant legislation.
Draft legal opinions, briefs, by-laws, and policies with legal consequences.
Conduct legal research on statutes, case laws, and other legal precedents.
Oversee and monitor ongoing litigation by and against the municipality.
Liaise with external legal practitioners and act as a liaison between Council and external lawyers.
Ensure the municipality’s interests are protected in all legal matters.
Prepare and manage budgets, estimates, and project-related expenditures.
Promote a productive and motivated work environment within the legal services section.

Application Requirements

LLB or equivalent qualification.
Admitted as an Attorney or Advocate.
Minimum of nine years of relevant experience in a legislative environment, with at least four years at a managerial level.
Extensive knowledge of government and local government legislation, including the Constitution of South Africa, the Municipal Systems Act, and the Municipal Finance Management Act.
Ability to make high-risk, strategic decisions within a legal framework.
Computer literacy and strong administrative skills.
Must undergo a criminal record check at own cost.

Remuneration Package

Salary Scale: R831,528.00 – R1,154,892.00 per annum.
Estimated Total Package: R1,231,807.00 – R1,643,389.00 per annum.

Personal Attributes and Competencies

Strong leadership and strategic abilities.
Excellent communication, problem-solving, and analytical skills.
In-depth understanding of corporate governance and public personnel administration.
Ability to interpret and explain policies and procedures effectively.
Client-oriented, with a focus on maintaining effective working relationships.
Honesty, integrity, and advanced linguistic proficiency.

How to Apply

Interested candidates are encouraged to submit their applications before the closing date of 11 March 2025. For further enquiries, please contact M Rachekhu at 012 358 1463.

This is a unique opportunity to contribute to the legal framework of a dynamic municipality and play a pivotal role in shaping the future of public service in Pretoria Central. Don’t miss your chance to make a meaningful impact—apply today!

Deputy Director: Maintenance Capital Projects (Re-advertisement) – Tshwane Fresh Produce Market

Closing Date: 11 March 2025
Reference Code: ECDE176-2025 (E)

The Department of Economic Development and Spatial Planning is seeking a highly skilled and experienced professional to fill the position of Deputy Director: Maintenance Capital Projects at the Tshwane Fresh Produce Market. This is a re-advertisement, and we invite all qualified candidates to apply.

Job Purpose

The successful candidate will be responsible for managing the development and delivery of capital and operational projects at the Tshwane Fresh Produce Market. This includes ensuring that essential business services are provided, managing project activities across functional and departmental lines, and ensuring projects are completed within budget, on time, and to the required standards of the City of Tshwane.

Key Responsibilities

Oversee and manage the planning and implementation of capital and operational projects at the fresh produce market.
Monitor and control the section budget to ensure income and expenditure align with Council requirements.
Manage assets within the section and ensure effective project management.
Provide project coordination and communication to ensure the effective execution of duties.
Review project position descriptions and outline duties, responsibilities, and restrictions.
Control and oversee projects to ensure essential business services are delivered efficiently.

Application Requirements

A three-year tertiary qualification (national diploma or degree) in Civil Engineering, Structural Engineering, Electrical Engineering, or Mechanical Engineering.
Minimum of eight years of relevant working experience, with at least four years at a managerial level.
A valid Code B driving licence.
Must undergo a criminal record check at own cost.
Computer literacy and strong project management skills.

Remuneration Package

Salary Scale: R742,440.00 – R1,031,148.00 per annum.
Estimated Total Package: R1,116,014.00 – R1,483,486.00 per annum.

Personal Attributes and Competencies

Strong analytical and decision-making skills.
Excellent interpersonal and communication skills.
Ability to work independently and as part of a team.
Solid understanding of revenue management principles and accounting policies.
Strong organisational, budget management, and presentation skills.
Leadership, negotiation, and technical skills.
Integrity, innovation, and a willingness to accept responsibility.

How to Apply

Interested candidates are encouraged to submit their applications before the closing date of 11 March 2025. For further enquiries, please contact Christo Geldenhuys at 012 358 8446 or Tshifhiwa M Madima at 012 358 2347.

General Worker (2 Posts) – Corporate Fleet Management, All Regions

Closing Date: 11 March 2025
Reference Code: SSDD039-2025 (E)

The Department of Shared Services is seeking two dedicated and hardworking individuals to join the Corporate Fleet Management team as General Workers. These positions are available across all regions and offer an excellent opportunity to contribute to the maintenance and cleanliness of fleet facilities.

Job Purpose

The primary purpose of this role is to provide housekeeping services in all areas, including yards, workshops, offices, and vehicles, in compliance with occupational health and safety regulations. The successful candidates will ensure a clean and safe working environment for all staff and visitors.

Key Responsibilities

Clean and maintain all areas, including workshops, offices, yards, gardens, and vehicles.
Move furniture and equipment between buildings as required.
Ensure compliance with health and safety standards at all times.
Perform additional cleaning and maintenance tasks as instructed.

Application Requirements

Basic literacy skills.
Relevant experience in performing cleaning tasks.
Physically fit and in good health.
Ability to stand and walk for long periods.
Must undergo a criminal record check at own cost.

Remuneration Package

Salary Scale: R150,048.00 – R175,368.00 per annum.
Estimated Total Package: R222,917.00 – R255,145.00 per annum.

Personal Attributes and Competencies

Excellent communication skills.
Responsible, reliable, and able to follow instructions.
Ability to adapt to changing tasks and priorities.
Strong work ethic and attention to detail.

How to Apply

Interested candidates are encouraged to submit their applications before the closing date of 11 March 2025. For further enquiries, please contact Susan Tabane at 012 358 0852 or Faith Seeta at 012 358 2459.

Artisan Assistant – Corporate Fleet Management, All Regions

Closing Date: 11 March 2025
Reference Code: SSDD038-2025 (E)

The Department of Shared Services is seeking a motivated and skilled individual to join the Corporate Fleet Management team as an Artisan Assistant. This role is available across all regions and offers an excellent opportunity to gain hands-on experience in vehicle maintenance and repair.

Job Purpose

The primary purpose of this role is to assist artisans and workshop operations with the repair and maintenance of vehicles, equipment, and machinery. The successful candidate will play a key role in ensuring the efficient operation of the fleet and maintaining high safety standards.

Key Responsibilities

Assist artisans and workshop operations in executing daily fleet repair tasks.
Attend to vehicle breakdowns as required.
Conduct general maintenance of vehicles, equipment, and machinery.
Perform workshop housekeeping duties.
Ensure compliance with safety standards as outlined in the Occupational Health and Safety Act, 1993 (Act 85 of 1993).
Perform standby duties and work overtime when necessary.

Application Requirements

Ability to perform duties as assigned by the supervisor.
Relevant experience in a vehicle maintenance workshop is advantageous.
Physical fitness and good health.
Must undergo a criminal record check at own cost.
Willingness to work shifts, overtime, and standby duties.

Remuneration Package

Salary Scale: R156,480.00 – R188,412.00 per annum.
Estimated Total Package: R231,104.00 – R271,747.00 per annum.

Personal Attributes and Competencies

Physical fitness and good health.
Strong interpersonal and communication skills.
Hardworking, responsible, and reliable.
Ability to understand and follow instructions.
Willingness to work in a team-oriented environment.

How to Apply

Artisan (Road Builder/Mason) – Regional Operations: Region 7, Bronkhorstspruit (Re-advertisement)

Closing Date: 11 March 2025
Reference Code: SDTM1186-2025 (E)

The Department of Regional Operations and Coordination is seeking a skilled and experienced Artisan (Road Builder/Mason) to join the Roads and Transport team in Bronkhorstspruit. This is a re-advertisement, and we encourage all qualified candidates to apply.

Job Purpose

The primary purpose of this role is to supervise and organise an operational team in the execution of roadbuilding, stormwater maintenance, and operational tasks. The successful candidate will ensure that all maintenance and construction activities are carried out effectively, efficiently, and in compliance with safety standards.

Key Responsibilities

Repair, rebuild, and maintain stormwater structures, pavements, channels, and pipes.
Conduct concrete work, including preparation and casting according to technical drawings.
Lay pipes and perform construction tasks as per specifications and drawings.
Supervise and assign duties to the operations team.
Organise equipment and materials for task execution.
Inspect contractors working on-site and ensure compliance with standards.
Handle vehicles and equipment safely and efficiently.
Enforce occupational health and safety standards to ensure the safety of staff on-site.

Application Requirements

A trade certificate as a Bricklayer/Mason (red seal) or trained Construction Road Maker.
Minimum of two years of relevant experience in road and stormwater system maintenance.
A valid Code C1/EC1 driving licence with a valid PrDP.
Physical fitness and the ability to perform physically demanding tasks.
Must undergo a criminal record check at own cost.
Willingness to work shifts, standby, and overtime.

Remuneration Package

Salary Scale: R335,844.00 – R466,452.00 per annum.
Estimated Total Package: R459,401.00 – R625,640.00 per annum.

Personal Attributes and Competencies

Ability to understand and analyse technical drawings.
Competence in operating road construction machinery.
Strong leadership and interpersonal skills.
Willingness to work in challenging environments, including areas with criminal elements or heavy traffic.
Ability to implement technical working methods effectively.

How to Apply

Interested candidates are encouraged to submit their applications before the closing date of 11 March 2025. For further enquiries, please contact E Becker at 012 358 7604.

This is an excellent opportunity to contribute to the maintenance and development of road and stormwater infrastructure in Bronkhorstspruit. If you meet the requirements and are ready to take on this challenging role, apply today!

Driver (2 Posts) – Corporate Fleet Management, All Regions

Closing Date: 11 March 2025
Reference Code: SSDD037-2025 (E)

The Department of Shared Services is seeking two reliable and experienced Drivers to join the Corporate Fleet Management team. These positions are available across all regions and offer an opportunity to contribute to the efficient transportation of goods, materials, and personnel.

Job Purpose

The primary purpose of this role is to transport goods, people, and materials to designated locations safely and efficiently. The successful candidates will ensure punctuality, reliability, and the safe delivery of all assigned tasks.

Key Responsibilities

Transport personnel to and from work areas as instructed by the supervisor.
Transport materials and goods to designated locations.
Ensure the secure and timely delivery of passengers, goods, or materials.
Protect the integrity of goods and the safety of passengers at all times.
Maintain punctuality and reliability in all transportation assignments.

Application Requirements

Grade 12 qualification.
Relevant experience as a driver.
A valid Code B driving licence.
A successful candidate may be required to obtain a valid PrDP at their own cost.
Physical fitness and good health.
Must undergo a criminal record check at own cost.
Willingness to perform standby duties and work overtime when required.

Remuneration Package

Salary Scale: R213,444.00 – R296,448.00 per annum.
Estimated Total Package: R303,608.00 – R409,257.00 per annum.

Personal Attributes and Competencies

Excellent interpersonal and communication skills.
Ability to pay attention to detail and ensure safety.
Good eyesight and physical fitness.
Reliability, punctuality, and a strong sense of responsibility.

How to Apply

Interested candidates are encouraged to submit their applications before the closing date of 11 March 2025. For further enquiries, please contact Faith Seeta at 012 358 2459 or Susan Tabane at 012 358 0852.

Senior Strategic Support Specialist (Five-Year Fixed-Term Contract) – Office of the Chief Operations Officer, Pretoria Central

Closing Date: 11 March 2025
Reference Code: SDTM1185-2025 (E)

The Office of the Chief Operations Officer is seeking a highly skilled and experienced professional to fill the position of Senior Strategic Support Specialist. This is a five-year fixed-term contract role based in Pretoria Central, offering an exciting opportunity to contribute to the effective management of administrative and office support services.

Job Purpose

The primary purpose of this role is to manage, monitor, and facilitate the provision of efficient and effective administrative and office management support services. The successful candidate will ensure compliance with policies, legislation, and best practices while providing strategic support to the Chief Operations Officer and cluster departments.

Key Responsibilities

Monitor the implementation of the Records Management Policy and relevant legislation in cluster departments.
Coordinate the development and implementation of departmental file plans and electronic document management systems.
Provide training and guidance on records management to departmental officials.
Oversee the disposal of archives in compliance with the National Archives of South Africa.
Monitor the implementation of cluster insurance claim management and fleet management policies.
Ensure compliance with occupational health and safety legislation and requirements.
Provide efficient office administration support for the Office of the Chief Operations Officer.
Manage the procurement, installation, and maintenance of office equipment, telephone lines, and network points.
Coordinate office space audits, furniture movements, and parking arrangements.

Application Requirements

A three-year tertiary qualification (national diploma or degree) in a relevant field.
Minimum of eight years of relevant working experience, with at least four years at a managerial level.
A valid Code B driving licence.
Must undergo a criminal record check at own cost.
Computer literacy and strong administrative skills.

Remuneration Package

Salary Scale: R742,440.00 – R1,031,148.00 per annum.
Estimated Total Package: R1,116,014.00 – R1,483,486.00 per annum.

Personal Attributes and Competencies

Strong strategic direction and leadership skills.
Excellent programme and project management abilities.
Financial management and change management expertise.
Analytical, innovative, and results-oriented thinking.
Strong communication and organisational skills.
Ability to work under pressure and manage multiple priorities.

How to Apply

Interested candidates are encouraged to submit their applications before the closing date of 11 March 2025. For further enquiries, please contact Thea Louw at 012 358 1226.

This is a unique opportunity to play a pivotal role in supporting the strategic operations of the Office of the Chief Operations Officer. If you meet the requirements and are ready to take on this challenging role, apply today!

Functional Head: Administrative Support (Re-advertisement) – City Strategy and Organisational Performance, Pretoria Central

Closing Date: 11 March 2025
Reference Code: CSPM061-2025 (E)

The Department of City Strategy and Organisational Performance is seeking a highly organised and experienced professional to fill the position of Functional Head: Administrative Support. This is a re-advertisement, and we invite all qualified candidates to apply.

Job Purpose

The primary purpose of this role is to deliver effective administrative, auxiliary, and logistical support services to enhance the performance of the City Strategy and Organisational Performance Department. The successful candidate will ensure compliance with municipal standards, manage office operations, and provide strategic support to the department.

Key Responsibilities

Provide comprehensive administrative, auxiliary, and logistical support services.
Execute daily office administration tasks and ensure compliance with asset management policies.
Control the records/registry office and ensure efficient document management.
Oversee insurance claims management and fleet management for the department.
Manage telecommunication, IT systems, office accommodation, parking, and building maintenance.
Assist with occupational health and safety audits and reporting.
Execute generic personnel functions and other related administrative duties as required.

Application Requirements

A three-year tertiary qualification (national diploma or degree) in Public Administration, Office Administration, Human Resources Management, or a related field.
Minimum of six years of relevant working experience, with at least three years at a supervisory level.
A valid Code B driving licence.
Must undergo a criminal record check at own cost.
Computer literacy and strong administrative skills.

Remuneration Package

Salary Scale: R591,864.00 – R822,036.00 per annum.
Estimated Total Package: R785,266.00 – R1,078,232.00 per annum.

Personal Attributes and Competencies

Attention to detail and ability to ensure accuracy and compliance.
Strong problem-solving and planning skills.
Excellent communication and direction-setting abilities.
Ability to manage multiple tasks and work under pressure.
Leadership skills and the ability to inspire commitment to departmental goals.