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Assistant Officer: Registration Assistants
The University of the Free State is seeking 90 dedicated individuals to join our team as Assistant Officers: Registration Assistants. .
Role: as Assistant Officer: Registration Assistants
As an Assistant Officer, you will be the first point of contact for students seeking registration assistance. You will provide friendly and professional customer service via email, phone, and in-person interactions. You will guide students through the registration process, assist with form completion, and ensure all queries are addressed efficiently.
Must see: Unisa Online Teaching Assistants
Key Responsibilities:
- Provide exceptional customer service through various channels
- Assist with student registrations and inquiries
- Escalate complex issues to the appropriate team leader
- Data capturing and verification
- Ensure compliance with policies and procedures
- Communicate effectively with students and colleagues
Requirements:
- Grade 12 or NQF Level 4
- 6 months of customer service or contact center experience
- Applicants must not be current students
Recommendations:
- Post-school qualification
- 2+ years of administrative experience
Competencies:
- Results-oriented
- Strategic thinking
- Business acumen
- Leadership skills
- Excellent communication and interpersonal skills
General:
The UFS is a designated employer and is committed to the pursuit of excellence, diversity, and redress in achieving its equity targets in accordance with the Employment Equity Plan of the University and its Employment Equity goals and targets. Our Employment Equity Policy is available at: EEA13_EE Plan UFS 1 March 2022 (003).pdf
Please note: Applications submitted through any other platform will not be considered.
Closing Date: September 26, 2024
Salary: R10,839.25 per month
Start Date: January 2, 2025
How to Apply:
Submit your application online through the official UFS vacancy website: https://ufs.hua.hrsmart.com/hr/ats/JobSearch/viewAll
We look forward to receiving your application!