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Admin Support – Liberty Group Limited
Date: 5 Sep 2024
Location: Johannesburg, Gauteng, South Africa
Must see: WeBuyCars Administrative Assistant x36 Positions
Company: Liberty Group Limited
At Liberty, we are a team of over 6,000 people, spanning 7 businesses across 18 African countries. We pride ourselves on fostering an environment where employees grow, work with diverse teams, and contribute to a wide range of areas including insurance, asset management, investments, and health products. We are committed to recognizing and rewarding the individuals who make our business great.
Purpose:
Provide comprehensive sales support services by executing predefined objectives in alignment with standard operating procedures (SOPs).
Minimum Experience:
1-2 years of experience in a similar environment.
Key Requirements: for Admin Support – Liberty Group Limited
- Processing quotes
- Liaising with internal and external clients/brokers
- Reporting
- Proficiency in Excel
- Product knowledge (advantageous)
- Employee benefits experience
Minimum Qualifications:
Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration.
Key Responsibilities:
- Utilize software tools to create documents, maintain records, and update spreadsheets and databases.
- Provide comprehensive administrative support by applying procedures accurately.
- Prepare documents and reports according to set standards and guidelines.
- Support sales targets by delivering efficient administrative services.
- Ensure compliance with policies and standards, and resolve customer queries promptly.
- Escalate complex issues and adhere to Treating the Customer Fairly (TCF) principles.
- Contribute to area-specific knowledge and adhere to governance and compliance requirements.
Competencies:
- Persuading and Influencing
- Organisation and Attention to Detail
- Problem Solving and Analysis
- Customer Orientation
- Teamwork and Cooperation
Liberty Group Limited is committed to transformation and equal opportunity. We encourage candidates from designated groups to apply, ensuring a diverse and equitable workforce.