Admin Support – Liberty Group Limited

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Admin Support – Liberty Group Limited

Date: 5 Sep 2024
Location: Johannesburg, Gauteng, South Africa

Must see: WeBuyCars Administrative Assistant x36 Positions

Company: Liberty Group Limited

At Liberty, we are a team of over 6,000 people, spanning 7 businesses across 18 African countries. We pride ourselves on fostering an environment where employees grow, work with diverse teams, and contribute to a wide range of areas including insurance, asset management, investments, and health products. We are committed to recognizing and rewarding the individuals who make our business great.

Purpose:

Provide comprehensive sales support services by executing predefined objectives in alignment with standard operating procedures (SOPs).

Minimum Experience:
1-2 years of experience in a similar environment.

Key Requirements: for Admin Support – Liberty Group Limited

  • Processing quotes
  • Liaising with internal and external clients/brokers
  • Reporting
  • Proficiency in Excel
  • Product knowledge (advantageous)
  • Employee benefits experience

Minimum Qualifications:
Further Education and Training Certificate (FETC) [NQF Level 04] in Office Administration.

Key Responsibilities:

  • Utilize software tools to create documents, maintain records, and update spreadsheets and databases.
  • Provide comprehensive administrative support by applying procedures accurately.
  • Prepare documents and reports according to set standards and guidelines.
  • Support sales targets by delivering efficient administrative services.
  • Ensure compliance with policies and standards, and resolve customer queries promptly.
  • Escalate complex issues and adhere to Treating the Customer Fairly (TCF) principles.
  • Contribute to area-specific knowledge and adhere to governance and compliance requirements.

Competencies:

  • Persuading and Influencing
  • Organisation and Attention to Detail
  • Problem Solving and Analysis
  • Customer Orientation
  • Teamwork and Cooperation

Liberty Group Limited is committed to transformation and equal opportunity. We encourage candidates from designated groups to apply, ensuring a diverse and equitable workforce.

apply now