Twizza: exciting 12-month internship opportunities 2024

Twizza: exciting 12-month internship opportunities 2024

Also see:CCBSA 2024 Learnerships Are Open

Position Summary:
Industry: Food & Beverages
Job Category: FMCG, Retail, Wholesale, and Supply Chain
Location: All Provinces
Contract: Internship
Remuneration: Market-Related
EE Position: No

Introduction: Twizza: exciting 12-month internship opportunities 2024

Twizza is excited to present 12-month internship opportunities designed to enhance your professional journey and pave the way for a successful career. Engage in a transformative digital onboarding and induction experience, gaining insights into our brand, values, and vibrant culture. The selected candidate will have the unique opportunity to work at our state-of-the-art plant in the heart of Bellville, Cape Town, with a competitive stipend of R5,500 per month to support growth.

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Job Description: Twizza: exciting 12-month internship opportunities 2024

The successful candidate will assist the technology team with the following responsibilities:

• Deliver First-Level Internal Helpdesk Technical Support: Address end-users’ inquiries and troubleshoot issues related to hardware, software, and network connectivity promptly and effectively.
• Monitor Remote Site Links: Proactively identify and report/log any link faults to ensure continuous network performance.
• Desktop and Network Support: Provide comprehensive support for hardware and software installation, configuration, and resolution of technical problems. Assist with network support and troubleshooting connectivity issues.
• Hardware Expertise: Utilize in-depth knowledge of hardware systems for efficient diagnosis and resolution of hardware-related problems.
• Office 365 Administration: Manage Office 365 accounts and services, including user management, email configuration, and troubleshooting.
• IT Asset Management: Maintain accurate asset registers for both mobile and fixed IT assets, ensuring proper tracking and record-keeping.
• Helpdesk Ticket Management: Ensure compliance with defined turnaround times for the helpdesk ticket management system, addressing user requests and providing timely resolutions.
• Exceptional User Relations: Address user inquiries, concerns, and issues promptly and professionally, fostering positive user relations and confidence in Twizza IT Assist helpdesk support services.

Minimum Requirements:

ESSENTIAL – Bachelor of Commerce or Diploma in Information and Technology Management
The candidate must be based in Cape Town. Twizza: exciting 12-month internship opportunities 2024