Job Opportunity: Shop Assistant Cashier X10 – Clicks Woodmead

Reference: click_008104
Status: Closed
Apply by: 7 MARCH 2024

Position Overview:

• Industry: FMCG & Supply Management
• Job Category: FMCG, Retail, Wholesale, and Supply Chain
• Location: Pretoria
• Contract: Permanent
• Remuneration: Market Related
• EE Position: Yes

Introduction:
Are you enthusiastic about providing excellent service and making people feel good? Do you have the confidence to engage with customers? Clicks Woodmead has an exciting opportunity for Shop Assistant / Cashier roles reporting to the Store Manager. This is your chance to embark on a rewarding career in retail.

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Job Description:

Job Purpose:

To deliver service excellence through efficient customer service, point-of-sale (POS) operational activities, and in-store merchandising, contributing to a positive customer experience.

Job Objectives:

• Execute operational activities at the point of sale efficiently.
• Maintain accuracy in merchandise scanning and collecting payments, including processing clubcard rewards.
• Safely handle cash transactions.
• Promote Clicks’ clubcard, enroll new members, and achieve participation targets.
• Inform customers about promotions to positively impact sales.
• Provide superior customer service, acting as a brand ambassador and ensuring a friendly and professional service.
• Execute merchandising and housekeeping duties per store and visual merchandise standards.
• Focus on personal development, product knowledge, and share information with relief staff for consistent service excellence.
• Support the company’s vision as the customer’s first choice health and beauty retailer, aligning with company values.
• Stay updated on products, ranges, promotions, and events to provide accurate information to customers.

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Minimum Requirements:

• Qualifications and Experience:
• Essential: Grade 12
• Desirable: Maths 50% and English 50% at Grade 12 level
• Desirable: Relevant Retail/Business Management qualification
• Desirable: Experience in a customer-facing role within a retail/FMCG store operations environment
• Skills, Abilities, and Job-Related Knowledge:
• Basic math calculations
• Retail/FMCG background with understanding of merchandising and promotions principles
• Understanding of stock management procedures
• Knowledge of customer service excellence
• Planning and organizing skills
• Problem-solving skills
• Strong customer orientation
• Good communication skills
• Computer literacy
• Numeracy skills
• Competencies:
• Relating and networking
• Following instructions and procedures
• Delivering results and meeting customer expectations
• Working with people
• Persuading and influencing
• Planning and organizing
• Coping with pressures and setbacks

Kindly note that only applicants meeting the minimum requirements will be contacted.
We are committed to the principles of Employment Equity.

Send CV to: CLK2154MGR@clicks.co.za