Job Description Summary
Overview:
Microsoft is offering a 12-month full-time internship starting in August/September 2024, located in Johannesburg. This opportunity allows interns to work on real-world projects, engage with diverse teams globally, and immerse themselves in Microsoft’s inclusive culture.
Role Type:
- Individual Contributor
- Internship in Customer Success Account Management
Responsibilities:
- Serve as a trusted business advisor to Microsoft customers, understanding their IT goals and challenges.
- Manage customer executive relationships through business reviews and strategic escalations.
- Build and execute plans to help customers effectively use Microsoft products.
- Develop technical expertise and manage project delivery to meet success criteria for customer solutions.
Qualifications:
- Currently pursuing or completed a bachelor’s degree in Information Technology, Business, Engineering, or related field, with at least one semester remaining after the internship.
- Passion for technology and customer-focused.
- Strong stakeholder and relationship management skills.
- Excellent verbal and written communication, analytical, and presentation skills.
- Microsoft Product Certification, MCSE, or other technical certifications are a plus.
- Legally authorized to work in South Africa.
Benefits:
- Industry-leading healthcare
- Educational resources
- Discounts on products and services
- Savings and investments
- Maternity and paternity leave
- Generous time away
- Giving programs
- Networking opportunities
Key Dates and Details:
- Date Posted: May 15, 2024
- Job Number: 1719288
- Work Site: Up to 50% work from home
- Travel: 0-25%
- Employment Type: Internship
- Location: Johannesburg
- Start Date: August/September 2024
- Duration: 12 months, Full-time
Application Instructions:
For more information on the application process and to apply, visit the Microsoft Careers FAQ Page.
Microsoft is committed to equal opportunity employment and encourages applicants from all backgrounds. If you require accommodations during the application process, please refer to the requesting accommodations page.
This summary highlights key aspects of the Customer Success Account Management internship at Microsoft, emphasizing the role’s responsibilities, qualifications, benefits, and application details to attract and inform potential candidates.
