Vacancies

Ctrack YES4Youth Programme QUALITY INSPECTION ADMINISTRATOR x 2

Ctrack YES4Youth Programme

The job opening you’ve shared is for two Quality Inspection Administrator positions within the YES4Youth Programme in Centurion, South Africa. Here’s a breakdown of the key details:

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Company and Initiative: Ctrack is collaborating with the Youth Employment Service (YES) to provide opportunities for South African youth, aiming to reduce unemployment rates and equip young individuals with essential skills.

Job Type: Contractual, with a duration of 12 months.

Location: Centurion, South Africa.

Eligibility Criteria for Ctrack YES4Youth Programme:

  • Unemployed youth aged between 18 and 29.
  • South African citizenship required.
  • Residency close to the workplace area.
  • No criminal record.
  • Available to start employment on June 1, 2024.
  • Minimum qualification required: Grade 12, with additional qualifications aligned to the position being advantageous.

Stipend: R4900 monthly.

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Responsibilities:

  1. Operations Management:
  • Conducting quality control on agents within the Customer Service Center (CSC) on a daily, weekly, and monthly basis.
  • Providing quality feedback to agents and reporting supervisors.
  • Identifying training needs and scheduling training for CSC employees.
  • Conducting training for new CSC employees and ensuring staff receives refresher training every six months.
  1. Customer Management: Ctrack YES4Youth Programme
  • Interacting with clients professionally during customer satisfaction surveys.

Closing Date for Applications: May 14, 2024.

This opportunity seems like a great chance for young individuals to gain valuable experience in operations and customer management within a reputable organization like Ctrack, while contributing to the YES4Youth Programme’s objectives.