Ctrack YES4Youth Programme QUALITY INSPECTION ADMINISTRATOR x 2
pixley chauke
May 10, 2024
Ctrack YES4Youth Programme
The job opening you’ve shared is for two Quality Inspection Administrator positions within the YES4Youth Programme in Centurion, South Africa. Here’s a breakdown of the key details:
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Company and Initiative: Ctrack is collaborating with the Youth Employment Service (YES) to provide opportunities for South African youth, aiming to reduce unemployment rates and equip young individuals with essential skills.
Job Type: Contractual, with a duration of 12 months.
Location: Centurion, South Africa.
Eligibility Criteria for Ctrack YES4Youth Programme:
- Unemployed youth aged between 18 and 29.
- South African citizenship required.
- Residency close to the workplace area.
- No criminal record.
- Available to start employment on June 1, 2024.
- Minimum qualification required: Grade 12, with additional qualifications aligned to the position being advantageous.
Stipend: R4900 monthly.
also see: X52 Administrator & Inspector – at Intercape
Responsibilities:
- Operations Management:
- Conducting quality control on agents within the Customer Service Center (CSC) on a daily, weekly, and monthly basis.
- Providing quality feedback to agents and reporting supervisors.
- Identifying training needs and scheduling training for CSC employees.
- Conducting training for new CSC employees and ensuring staff receives refresher training every six months.
- Customer Management: Ctrack YES4Youth Programme
- Interacting with clients professionally during customer satisfaction surveys.
Closing Date for Applications: May 14, 2024.
This opportunity seems like a great chance for young individuals to gain valuable experience in operations and customer management within a reputable organization like Ctrack, while contributing to the YES4Youth Programme’s objectives.
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