Call Center jobs

Call Centre Agent positions at Flash

Call Centre Agent positions at Flash

Location: Northern Suburbs, Cape Town

Salary: R10,000 – R16,000

About Flash: Call Centre Agent positions at Flash

At Flash, we make people’s lives easier.

We empower communities through innovation, inclusion, and disruption, creating value and new economies based on access and equality.

Through our purpose and values, we foster unity towards common goals, giving passionate individuals the space and resources to pursue meaningful work.

Flash is an exciting, inclusive, and supportive place to work.

It’s a place where challenge meets capability to help you reach your full potential. We are agile and fast-paced, but take the time to celebrate our successes and connect with each other.

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Job Purpose:

As a Call Centre Agent at Flash, you will be responsible for providing excellent customer service and support to our clients. You will handle inbound calls, resolve customer inquiries, and contribute to the overall success of our call center operations.

Key Responsibilities:

  • Answer inbound calls promptly and professionally
  • Provide accurate and helpful information to customers
  • Resolve customer inquiries and complaints effectively
  • Maintain a positive and friendly demeanor
  • Adhere to company policies and procedures
  • Contribute to a positive and supportive team environment

Requirements:

  • Matric or Grade 12
  • Excellent communication skills, both verbal and written
  • Strong customer service orientation
  • Ability to multitask and work under pressure
  • Proficiency in using computers and call center software

Benefits:

  • Competitive salary and benefits package
  • Opportunities for career advancement
  • Training and development programs
  • Supportive work environment

How to Apply:

To apply for the Call Centre Agent position at Flash, please submit your CV and cover letter to visit our website:

Flash Careers Link

Note: Late applications will not be considered. Flash is an equal opportunity employer committed to diversity and inclusion. All qualified candidates are encouraged to apply.