Position Overview: Basic Ambulance Assistant (BAA) – Fixed Term Contract

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Basic Ambulance Assistant job-finders24

Basic Ambulance Assistant job-finders24

Division: Netcare 911
Location: Netcare Hospitals
Reporting Structure: Operations Manager

Role Summary: for Basic Ambulance Assistant job-finders24

As a Basic Ambulance Assistant (BAA) on a Fixed Term Contract, your primary responsibility is to deliver quality patient care within the defined scope of practice. Representing Netcare 911 as a brand ambassador, you are expected to uphold Netcare’s values of care, dignity, truth, participation, and passion. Your role aims to enhance operational performance and patient experience through the provision of high-quality services, demonstrating utmost integrity and professionalism.

Key Responsibilities: for Basic Ambulance Assistant job-finders24

  • Conduct patient assessments, manage patient care, and prioritize customer service.
  • Ensure ongoing customer satisfaction.
  • Maintain accurate administration and record-keeping.
  • Uphold quality assurance standards to preserve work integrity and ensure accurate data reporting.
  • Effectively manage vehicles and equipment.
  • Adhere to Health and Safety Regulations.
  • Comply with HPCSA protocols and CPD requirements.
  • Follow company policies and standard operating procedures.
  • Manage stakeholder relationships.
  • Demonstrate self-management and commit to personal development.
  • Efficiently manage time and resources to ensure task completion.
  • Build customer loyalty by meeting their needs and fostering positive relationships.
  • Adapt to changes in work tasks or environment.
  • Initiate actions to improve work processes and conditions.
  • Demonstrate compliance with values, work standards, and continuous improvement.

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Closing Date: 28.02.2024

Skills Profile:

Education:

  • Grade 12 / Matric
  • Current registration with the Professional Board of Emergency Care at the Health Professions Council of South Africa (HPCSA) as BAA
  • Valid PDP for passengers and a valid code 10 driver’s licence.
  • Basic Ambulance Assistant job-finders24

Work Experience:

  • 1 year of post-graduate patient care experience in an operational environment would be advantageous.

Knowledge:

  • Good general knowledge and understanding of legislation relevant to Netcare 911’s business environment.

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Managerial/Specialist Skills:

  • Coaching Others
  • Leading and Managing Change
  • Performance Development
  • Taking Action
  • Decision Making
  • Managing Self
  • Customer Focus and Service Delivery
  • Adapting and Responding to Change
  • Work Standards
  • Continuous Improvement
  • Personal Work Ethic
  • Building Relationships
  • Communication
  • Teamwork
  • Technical Knowledge

Values and Behaviours:Basic Ambulance Assistant job-finders24

  • Care
  • Truth
  • Dignity
  • Compassion
  • Participation

The Netcare Way (Seven Behaviours):

  1. Always greet everyone to show respect.
  2. Always wear the name badge to show identity.
  3. Always practice proper hand hygiene to show care.
  4. Always engage to show compassion.
  5. Always say thank you to show appreciation.
  6. Always embrace diversity to show non-discrimination.

Additional Notes:

  • Reference checks for internal applicants will be conducted with current and past Netcare direct line managers.
  • Employment conditions will align with the division within which the candidate will be employed.
  • Information provided in the application process will be used for recruitment purposes and possible appointment purposes, following data protection and privacy legislation.
  • Only shortlisted candidates will be contacted; others should consider their application unsuccessful within 30 days of the closing date.

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Recruitment Fraud Warning:

Netcare does not request payment for applications, administration, interviews, or placements. Candidates are warned against any payment requests during the recruitment process.

Application Process:Basic Ambulance Assistant job-finders24

Netcare is an equal opportunity employer, actively supporting the recruitment of people with disabilities. Interested candidates meeting the criteria are encouraged to email a detailed CV to Junaine.Jobson@netcare.co.za.

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